PVIP is a cost-effective way for health commissioners and service providers to monitor and evaluate service delivery. It provides a detailed view of service users experiences and measurable markers of successful service delivery.
PVIP programmes have been used to drive service improvement and inform the design of new services.
Engagement
PVIP evaluators are normally recruited within service. They are trained and supported as evaluators, often going on to become further involved in service development.
Evaluation
PVIP provides a detailed view of what is happening locally; are standards being adhered to, does the service reach all of its target groups, what improvements and efficiencies might be made?
Improvement
PVIP helps commissioners and providers to shape and monitor improvement plans. For those providing the service it is a useful tool for staff development as they have a rare opportunity to hear the negative and positive aspects of their users experiences.
Evaluator‘s Login